Seller creates a listing
The seller adds item details, photos, condition, location, and preferred delivery mode.
The SwapZen trust flow
List. Verify. Deliver. Get paid.
SwapZen is designed to reduce the uncertainty that usually sits between listing discovery and transaction completion.
AI-assisted listing review
Before any listing goes live.
Protected payment hold
Money stays safe during transit.
Outcome-based payout
Delivery result decides everything.
The resale flow
Secure resale, step by step.
Every resale runs through the same protected path — from listing to payout — so the buyer and the seller are both covered at each step.
AI-assisted review starts
SwapZen checks whether photos, title, and category make sense together.
Listing goes live
Approved listings become visible. Suspicious or mismatched listings can be rejected or reviewed.
Buyer pays through SwapZen
The buyer pays inside the protected flow instead of sending money directly to a stranger.
Pickup and delivery happen
Delivery progress determines whether the transaction can be completed safely.
Payout or refund path
Successful delivery triggers seller payout. Failed delivery opens the buyer refund path.
What AI checks
Smarter listings before users spend time on them.
AI-assisted checks help identify category mismatch, title mismatch, restricted items, poor media, duplicate images, and suspicious listing quality.
It is intentionally conservative. If a listing looks wrong, SwapZen can stop it before it becomes someone else's problem.